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Knowledgebase
Help Articles
Club Help
Club - Administration Guide
Club - Administration Guide
Membership Management
(31)
What is the member profile, and how do I edit it?
How do I change a member's access level?
What access levels are there in ClubRunner?
How do I find and transfer new members?
How do I edit or change an inactive membership type?
View all articles in Membership Management
Club Management
(14)
How do I add a club executive?
How do I update our club's contact?
How do I edit my club's information?
How do I update our club's mailing address?
Can I add non-members as friends of the club?
View all articles in Club Management
Communication
(15)
Why can’t I reply-all in ClubRunner?
How do I cancel a scheduled email?
Understanding email limits
How do I view my email stats?
How do I access the email traffic report?
View all articles in Communication
Attendance
(26)
How do I add a meeting?
How do I report attendance for active and honorary members?
How do I create a makeup?
How do I assign makeups in a meeting?
How do I close a meeting?
View all articles in Attendance
Committees
(10)
How do I create a new Committee?
What is the difference between basic and enhanced committees?
How do I add committee documents?
How do I send emails to committee members?
How do I add a new member to a committee?
View all articles in Committees
Dues & Billing
(20)
How do I create a new bill?
Dues & Billing configuration settings
Export to QuickBooks (online edition) in ClubRunner
How do I enter multiple payments for Dues & Billing?
How do I specify a preferred email address for dues & billing?
View all articles in Dues & Billing
Events & Calendar
(38)
How do I add a Calendar Item?
How do I create an event in Event Planner?
How do I add a Speaker?
How to delete a single occurrence of a recurring Calendar Item?
Online Payment & eCommerce Module - eWAY
View all articles in Events & Calendar
Volunteers & Signups
(15)
How do I create a new volunteer signup list?
What is the difference between the basic and enhanced volunteer module?
Volunteer Hour Tracking
How do I communicate with volunteers?
How do I archive a volunteer list?
View all articles in Volunteers & Signups
Bulletins
(34)
How do I create a link to an external URL?
How do I handle blocked bulletins?
Scheduling your bulletin - times to avoid
What are the bulletin’s properties?
How do I pick a bulletin theme?
View all articles in Bulletins
Reports
(22)
How do I download Word & PDF reports using eDirectory Reports?
How do I download member data?
What is the member activity report?
What is the club activity report?
VIDEO: Birthday & Anniversary report
View all articles in Reports
Contacts
(15)
How do I create a new custom contact group?
How do I add a new contact?
Contacts module guide
How do I merge contacts?
How do I export a filtered contact group?
View all articles in Contacts
Membership Success
(9)
Membership Success Overview
How do I share the Application form with prospects?
How do I share the Referral form with members?
What are the four stages of a prospect?
Prospective member process: from prospect to member
View all articles in Membership Success
