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News

Feb 13

Announcements

Office Closed - Canadian Family Day 2025

Please note that our office will be closed on Monday, February 17th, 2025 and will re-open on Tuesday, February 18th at 9:00 am NAEST.

Michael C.

Jan 10

Announcements

Supporting California Wildfire Relief: How to Start a Donation Campaign

The ClubRunner team’s thoughts are with everyone affected by the devastating wildfires in California. If your Club or District would like to support relief efforts by setting up a donation campaign, we’re here to help. Below are some reso...

Zach W.

Dec 30

Service Issues

[Resolved] Temporary Site Outage

On Friday December 27th, 2024 at around 4:00pm EST, our team received reports of unexpected errors on club and district websites, and were unable to gain access when logging in. Our team was able to determine that the cause of the...

Robin N.

Dec 6

Service Issues

[Monitoring] Payment Processor Disruption – Paya

[Dec 06 2024 5:11 PM] Please be aware that Paya (Formerly Sage) has posted a service disruption that started at approximately 2:15 PM North American Eastern Time. During this time, payments from Paya will not be able to be processed successfully. For further information,...

Michael C.

Dec 5

Announcements

Announcing ClubRunner Nova limited beta starts soon!

We’re excited to invite you to be one of the first to experience Nova, available soon in Limited Beta! In February of this year, we first announced Nova - a major planned update marking the next evolution of the Cl...

Zach W.

Dec 4

Announcements

ClubRunner’s 2024/25 Holiday Schedule

Please note our holiday hours are as follows: Wednesday, December 25 - Closed Thursday, December 26 - Closed Wednesday, January 1 - Closed Our regular office hours will resume on Thursday, Jan 2, 2025. During these time periods, there will be limited support resources available...

Dec 4

Announcements

Office Closed - Friday, December 13th, 2024

Please note that our office will be closed on Friday, December 13th for a staff function. We will re-open on Monday, December 16th at 9:00 am NAET. Please continue to email our support team if you need any assistance on this...

Oct 2

Announcements

Happy Canadian Thanksgiving 2024!

Please note our office will be closed on Monday, October 14th for Canadian Thanksgiving. We will reopen on Tuesday, October 15th at 9:00am EDT. We wish all our fellow Canadians a Happy Thanksgiving. Have a safe and wonderful long weekend!

Sep 27

Maintenance Notices

ClubRunner Database Maintenance Window - Sept 28 2024

On Saturday September 28th 2024 we will be performing system maintenance on the ClubRunner databases between 11:00 PM and 1:00 AM NAEST.

Zach W.

Aug 26

Announcements

Office Closed - September 2nd, 2024 - Labour Day

Please note that our office will be closed on Monday September 2nd, 2024 for the Labour Day Holiday. Our offices will re-open on Tuesday, September 3rd at 9:00 am North American Eastern Time.

Michael C.

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Help Articles

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Guides

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ClubRunner Nova

Welcome to the ClubRunner Nova which covers lots of different topics like Welcome to ClubRunner Nova! and Dashboards.

View Guide

ClubRunner Nova

Welcome to the ClubRunner Nova which covers lots of different topics like Welcome to ClubRunner Nova! and Dashboards.

Bulletin Live Designer

ClubRunner Bulletin Live Designer Guide

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Bulletin Live Designer

ClubRunner Bulletin Live Designer Guide

MyEventRunner

MyEventRunner Administrative Guide

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MyEventRunner

MyEventRunner Administrative Guide

Donations

Donations Administrative Guide

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Donations

Donations Administrative Guide