We strive to make regular improvements to the ClubRunner platform through our bi-weekly software updates. Below are just a few of the improvements we made in December 2021 & January 2022.

New Functionality

Documents

• Documents that require login are now able to be downloaded immediately after the member has logged in, whereas previously, you were redirected to the account homepage.

 You can now customize the registration confirmation emails attendees receive for both these modules.

• Learn how to setup your custom message with MyEventRunner https://www.clubrunnersupport.com/guides/myeventrunner/custom-email-message 

• Learn how to setup your custom message with Event Planner  https://www.clubrunnersupport.com/kb/articles/how-do-i-create-a-custom-confirmation-message-for-event-planner 

System Updates

Membership

• For Rotary customers: Member profiles now only require zip or postal codes for the United States and Canada.

• You can once again set the default email for new members through the new member email templates page.

• Improved the District Add Member page to use the club’s address information for Country and State/Province fields by default.

Rotary Integration

• Addressed an issue that prevented Rotaract members from joining a Rotary club as an active member.

• Compare and Synchronize process now prioritizes active member records over other types. This helps address issues related to users having multiple profiles, with the same Rotary ID.

Committees

• Standing committee members will no longer be listed twice in the Member Committee report.

Bulletins

• Added help text to clarify that date listed as last sent in the Bulletin archive represents the time it was last sent or prepared to be sent.

• Addressed an issue that prevented users from saving their stories while using the Live Designer when a thumbnail was part of a story.

Carousels

• Updated carousel ordering method to prevent ordering issues when the slide sequence was lost or has become invalid.

Photo Albums

• Addressed an issue that prevented photo albums with a large number of photos from being displayed correctly after the first page of photos.

Editor

• When using the link feature in the editor to link to Documents, they will now always be a full address (http://www.myclubrunner.com/document/…) instead of a relative address (/Document/…). This helps prevent situations where the document cannot be downloaded.

• Addressed an issue that prevented the “Browse Server” button from being displayed, preventing users from accessing the image library.

Login Recovery

• Addressed an issue when attempting to recover login information, where in some cases the incorrect website contact details were provided instead of the assigned website contact.

Donations

• The donation module is now required to be setup prior to being able to create a new donation campaign.

Event Planner & MyEventRunner

• We’ve updated subject line of the payment confirmation email that Event Chairs receive for paid events to include the order number.

• Addressed an issue in some languages where the Google Maps link would be incorrectly formatted resulting in a broken link.

• Addressed an issue where long event codes could lock customers out of their MyEventRunner Portal. Event codes are now limited to 20 characters.

Account Website

• Districts
  • Addressed a display issue on the club’s information page, when the club did not have their own logo.
• Clubs
  • When members view the club’s executives page while logged in, the information displayed is based on the listed individual's privacy preferences.

Grants

• Addressed an issue that was preventing access levels from being saved when uploading multiple documents.