Event Organizers allow your organization to provide a point of contact for your events hosted through ClubRunner and allow non-administrators to manage individual events without providing them with a greater level of access than necessary. This allows events to be largely controlled by individual members who have been assigned as an event organizer.
Adding a new Event Organizer
After adding a new event organizer to an event, a confirmation email will be sent to the organizer’s provided email address. Future updates to the organizer’s Organizer Role setting will prompt additional emails to confirm the changes.
To access Cloud Events, you must go to your website’s homepage and log in. For more information on how to login, click here.
After logging in and navigation to the Member Area, you will see several tabs along the top of the screen. Click on the Events tab, and then click on Cloud Events.
Click the Manage button on the event you would like to add an organizer to.
At the top right of the event page, click Setup or the Gear icon to begin editing the event.
Under the Event Organizers section, click on the Add button to open the Add Organizer window, where you may enter the organizer’s details.
The Add Organizer window will appear, providing several options to configure the new event organizer:
Existing Contact - Allows you to search and select a member of your organization as the event organizer.
Custom - Allows you to manually add a non-member as an event organizer by providing their contact details. Non-member organizers are unable to be provided an Organizer role, because they cannot login.
First Name (Required) - Custom event organizer’s first name.
Last Name (Required) - Custom event organizer’s last name.
Email (Required) - Custom event organizer’s email address.
Phone - Custom event organizer’s phone number.
Checkbox to confirm consent (Required) - Check this to confirm you have the person’s consent to add them as an event organizer and to save their information into the system.
Show contact details - Determines whether an event organizer’s contact details will be shared with the public on the event registration page.
Set as Primary Organizer - Sets the event organizer as the event’s default point of contact.
Receive Notifications - Allows you to customize which event notifications the event organizer will receive.
Successful Registration - Notifies the organizer about successful registrations.
Ticket Cancellation - Notifies the organizer about ticket cancellations.
Order Cancellation - Notifies the organizer about order cancellations.
Refund Issued - Notifies the organizer about issued refunds.
Payment Received - Notifies the organizer about received payments.
After configuring the new event organizer, click the Save button to finalize your changes. Alternatively, click cancel to go back.
Editing an existing Event Organizer
To access Cloud Events, you must go to your website’s homepage and log in. For more information on how to login, click here.
After logging in and navigation to the Member Area, you will see several tabs along the top of the screen. Click on the Events tab, and then click on Cloud Events.
Click the Manage button on the event you would like to edit the organizers for.
At the top right of the event page, click Setup or the Gear icon to begin editing the event.
Under the Event Organizers section, click on the dropdown arrow on the same line as the event organizer.
Within the dropdown menu options, click Edit button to open the Edit Organizer window.
The Edit Organizer window will appear where you can make the necessary adjustments. Click the Save button to finalize your changes.
Removing an Event Organizer
To access Cloud Events, you must go to your website’s homepage and log in. For more information on how to login, click here.
After logging in and navigation to the Member Area, you will see several tabs along the top of the screen. Click on the Events tab, and then click on Cloud Events.
Click the Manage button on the event you would like to add an organizer to.
At the top right of the event page, click Setup or the Gear icon.
Under the Event Organizers section, click on the dropdown arrow on the same line as the event organizer.
Within the dropdown menu options, click Delete to delete the selected organizer from the event.
A confirmation window will appear. Click OK to confirm and remove the organizer.